ITIL : new ideas, new directions...

I spoke with a friend who tells me about ITIL. ITIL agregates best practices in computer sciences (not only technical, but management, financial...). I think I will have a close study on it. So, I added two interesting links (the first one is in french, sorry for english people)

http://www.itsmf.fr/

http://www.itil.co.uk/